Your Privacy Matters to Care Solve RCM

At Care Solve RCM, we honor your privacy. We collect and safeguard personal information solely to administer our medical billing, revenue cycle management, and healthcare support services in a safe and efficient manner. This Privacy Policy describes what information we gather, how we utilize the data, and what options you have with respect to our website — https://caresolvercm.com — and our communication channels.

Our goal is clarity, security, and transparency. If you do share information with us, we keep applicable U.S. laws and HIPAA regulations in mind while handling that information.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Who We Are

Care Solve RCM is a professional medical billing and revenue cycle management company located at 7901 4th St N STE 300, St. Petersburg, FL 33702, United States. We provide billing, revenue cycle management, and credentialing solutions to healthcare providers, clinics, and hospitals.

Questions about this policy?

Information We Collect

We collect only the information needed to deliver our services or to improve your online experience.

1 – Information You Provide Directly

  • Name, email, and phone number (for inquiries or service requests)
  • Business or practice details (for billing and credentialing setup)
  • Documents uploaded voluntarily (credentialing forms, agreements)

2 – Information Collected Automatically

  • IP address and device type (for security and analytics)
  • Browser and operating system
  • Pages visited, time on site, and referral source

Our Commitment to HIPAA and Healthcare Compliance

Because we work with healthcare data, HIPAA compliance is central to everything we do.

Security Practices

  • Encrypted data storage and transfer
  • Restricted internal access to client files
  • Regular security audits and employee training
  • Business Associate Agreements (BAAs) with applicable partners

Our systems are designed to support U.S. healthcare privacy and security requirements.

How We Protect Your Data

Security is a shared priority. We apply both technical and organizational safeguards:

  • SSL encryption on website forms
  • Two-factor authentication for administrative access where applicable
  • Regular software updates and vulnerability scans
  • Secure third-party integrations for payment and file handling

If a data breach ever occurs, we will notify affected parties as required by law.

How Long We Keep Your Information

We retain personal data only as long as necessary to:

  • Provide active services or maintain your account
  • Comply with legal and contractual obligations
  • Resolve disputes or enforce agreements

After that, information is securely deleted or anonymized where appropriate.

Your Rights and Choices

Depending on where you live, you may have the following rights:

  • Access: Request a copy of your data.
  • Correction: Ask to update or fix inaccurate information.
  • Deletion: Request removal of data when no longer required.
  • Restriction: Limit how we process specific data categories.
  • Opt-Out: Withdraw consent from promotional messages.

To exercise these rights, email info@caresolvercm.com. We respond within 30 days of a verified request where required by applicable law.

Cookies and Analytics Tools

We use trusted analytics tools to understand user behavior and improve performance.

We May Use:

  • Google Analytics for site traffic measurement
  • Meta Pixel for targeted ad optimization
  • Local storage cookies for remembering form inputs

These tools may collect information such as device, browser, usage, and interaction data. Where applicable, we take steps to protect personal information and provide choices regarding cookies and tracking technologies.

Email and Communication Preferences

If you subscribe to our newsletter or updates, you can unsubscribe anytime by clicking the “unsubscribe” link in our emails or by writing to us directly. We do not intentionally send spam or irrelevant messages.

Data Sharing and Sub-Processors

  • Sharing and Disclosure of Data.
  • We do not sell, rent, trade, or share your mobile information with third parties or affiliates for marketing or promotional purposes.
  • Authorized Sharing with Payors: When necessary for submitting claims and processing payments.
  • Third-Party Service Providers: With applicable HIPAA-compliant vendors such as cloud storage providers, clearinghouses, or IT support teams.
  • Legal Compliance: If required by law, court order, or government authority.
  • Business Transitions: In the event of a merger, acquisition, reorganization, or sale of Care Solve RCM, your information may be securely transferred as permitted by law.
  • With Your Permission: When you explicitly authorize the sharing of your information for specific purposes.

International Users

Although our primary market is the United States, visitors from outside the U.S. may access our site. By using our website, you acknowledge that your information may be processed in the United States and subject to applicable U.S. law.

Local SEO Notice – GEO Relevance

This privacy policy also supports GEO optimization for searches such as:

  • “Medical billing company in Miami Florida”
  • “HIPAA compliant billing services USA”
  • “Healthcare RCM provider near me”

We emphasize our presence in St. Petersburg and nationwide U.S. coverage to help users find compliant billing and revenue cycle management partners.

AEO & AIO Optimization Note

This policy is structured for Answer Engine Optimization (AEO) and AI Index Optimization (AIO) so that chatbots and AI search systems can extract accurate company information. Voice-search devices can answer questions like “Who handles data for Care Solve RCM?” or “Does Care Solve RCM follow HIPAA requirements?” The content is written in natural, conversational language to ensure accessibility for both humans and AI assistants.

Updates to This Privacy Policy

We review and update our Privacy Policy whenever we introduce new services, technologies, or legal requirements. All changes will appear on this page with a new “effective date.” Please revisit this page periodically to stay informed.

How to Contact Us

If you have questions, feedback, or requests related to this policy, please reach out using one of the following methods:

info@caresolvercm.com (386) 296-5656 7901 4th St N STE 300, St. Petersburg, FL 33702 United States

Final Words – Trust Built on Transparency

Your trust fuels our mission. Whether you’re a provider in Florida, a hospital in Texas, or a clinic in California, your privacy is our responsibility. We continuously improve our systems to protect data, meet compliance standards, and ensure transparent communication with every client. At Care Solve RCM, protecting your privacy is not just a policy — it’s our promise.

Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.